Position Responsibilities
Build digital experiences that turn everyday coffee runs into a daily ritual.
- Lead product discovery, market research and competitor analysis to identify opportunities and define product direction.
- Develop product strategies and business cases, covering use cases, technical requirements, revenue potential and monetization.
- Turn strategy into clear product requirements and prioritised roadmaps, driving delivery from concept and prototyping through launch and iteration.
- Lead Agile product development, including sprint planning, backlog prioritisation and delivery timelines, keeping teams aligned on milestones.
- Oversee the end-to-end product lifecycle, including customer onboarding, reward journeys and gaming integrations.
- Track product performance across engagement, retention and monetization. Use A/B testing, experiments and customer feedback to identify what works and what needs to improve.
- Work closely with Engineering, Design, Marketing, Partnerships and Operations to deliver scalable features and intuitive customer experiences.
- Communicate product plans, priorities and performance to stakeholders, building alignment and momentum across markets.
Qualification & Requirements
A bachelor's degree in Product Design, Engineering, Business or a related field. An advanced degree is an advantage.
7+ years of product management experience, with a strong track record of owning the product development lifecycle.
Experience leading product launches in software or web development environments and delivering product strategies in competitive markets.
Previous experience as a Lead Product Owner or Lead Product Manager is preferred.
Strong knowledge of Agile/Scrum methodologies and product tools such as Jira, Confluence or Trello.
The ability to translate customer needs, market insights and business priorities into clear product requirements and decisions.
Strong analytical, communication, writing and presentation skills.
A strategic, collaborative and adaptable approach, with a passion for building engaging digital experiences. Experience in gaming or reward-based products is an advantage.
a Necessity, not a Luxury