The role is accountable to coordinate learning operations, manages the learning management system (LMS), curates learning content, supports leadership development programs, tracks learning effectiveness and partners with Country P&C to build employee capability.

• Administer and continuously improve the regional Learning Management System (LMS), including user administration & control, course management, reporting and learner support.
• Coordinate the planning, scheduling and delivery of regional learning programmes, onboarding initiatives and leadership development activities.
• Work with functional experts and Country P&C teams to curate, upload and maintain relevant learning content that supports business priorities.
• Ensure healthy utilisation of learning management system by monitoring learning participation, completion rates and learner feedback, provide learning insights reports to stakeholders and recommendations to improve engagement and effectiveness.
• Develop learner communications, user guides and promotional campaigns to encourage adoption of the LMS and foster a culture of continuous learning.
• Provide first-line support and training to Country P&C teams and employees on the use of the LMS and learning processes.
• Partner with the Organizational Development & Talent Manager to implement learning solutions arising from performance reviews, talent reviews and succession planning.
• Collaborate with Country P&C teams to identify local learning needs, coordinate programme delivery, and ensure learning initiatives are aligned with regional standards while meeting country-specific requirements.

• Bachelor’s degree in HR, Business, Psychology or related field.
• 5-7 years in Learning & Development, Training or Talent Development, with hands-on experience managing LMS and corporate learning programs.
• Experienced in F&B, retail, FMCG or fast growth multi country business.
• Experienced facilitation of all employees to senior leadership team engagement activities.

Skills & Knowledge

• Good understanding of diverse human learning principles, digital learning platforms (LMS), programme coordination, learning administration and stakeholder engagement.
• Familiar with instructional design concepts.
• Good stakeholder management, strategic thinking, change management and communication skills.
• Comfortable & ability to translate ambiguity, change and complex organizational challenges into strategic actions.
• Resilience and adaptability in a fast-paced, matrixed environment.
• Strong collaboration within and cross countries team stakeholders.
• Matured time management skills; able to manage multiple roles and priorities across different geographies.
• Results-focused, proactive, and able to take ownership of projects from strategy to execution.

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