Position Responsibilities
- Support the planning and creation of social media content for platforms such as Instagram,TikTok, Threads, Xiaohongshu and other relevant channels.
- Assist with content ideation, copywriting, storyboarding, photography, videography and short-form video production.
- Support the execution of marketing campaigns, including new product launches, outlet openings, seasonal campaigns, promotions and brand collaborations.
- Assist in coordinating campaign timelines, creative briefs, marketing assets, products, props and other production requirements.
- Participate in content shoots, product photography, lifestyle shoots, video productions and on-ground brand activities.
- Help maintain the social media content calendar and ensure content is prepared and published accurately and on schedule.
- Monitor social media trends, customer conversations and competitor activities to identify relevant content opportunities.
- Ensure all content and communication are aligned with the ZUS Signature Coffee brand identity, tone of voice and visual direction.
Secondary Position Responsibilities
- Support the development and coordination of digital and physical marketing materials,
including social media visuals, in-store displays, posters, menus, digital screens and promotional materials.
- Assist with community management by monitoring and responding to comments, messages and customer enquiries
appropriately.
- Support outlet openings, brand events, product launches and other on-ground marketing activities when required.
- Assist in tracking social media and campaign performance, including reach, engagement, views and customer responses.
- Prepare simple campaign reports and identify learnings that can improve future content and marketing activities.
- Provide general administrative and coordination support for ongoing marketing projects.