Position Responsibilities
The Regional Supply Chain Executive is responsible for day-to-day execution and coordination of regional supply chain activities, including fulfilment support, inventory monitoring, logistics coordination, and import/export documentation.
This role ensures that products move efficiently and compliantly across warehouses, stores, and regional markets, while supporting service levels, food safety standards, operational effectiveness and accuracy.
Fulfilment & Logistics Execution
- Coordinate daily fulfilment activities across warehouses and logistics partners.
- Monitor delivery schedules, shipment status, and service performance.
- Follow up on delayed, short-delivered, or damaged shipments and support issue resolution.
- Support store replenishment and regional distribution activities.
Inventory Monitoring & Stock Control
- Track inventory movement, stock availability, ageing, and expiry risks.
- Support inventory balancing between warehouses or stores to reduce shortages and wastage.
- Assist in cycle counts, stock reconciliation, and investigation of discrepancies.
- Maintain accurate inventory records in systems and reports.
Import/Export Operations & Regulatory Documentation
- Prepare and coordinate export shipments from Malaysia to regional markets, as well as import shipments from overseas into Malaysia
- Support import/export documentation processes, including Health Certificate, Phytosanitary Certificate, DVS Certificate and Certificate of Origin (COO).
- Liaise with freight forwarders, customs brokers, QA teams, and relevant authorities.
- Ensure documentation completeness and timely submission to prevent shipment delays.
Food Safety & Cold Chain Support
- Support adherence to food safety, hygiene, and cold-chain requirements.
- Monitor temperature records and basic compliance documentation where required.
- Escalate any risks related to product integrity or non-compliance.
Reporting & Operational Support
- Prepare daily or weekly operational reports covering deliveries, inventory, and shipment status.
- Maintain documentation and records for audit and reference purposes.
- Support the Assistant Manager in data collection and analysis for performance tracking.
Cross-Functional Coordination
- Coordinate with internal teams including Procurement, Demand & Planning, QA, Finance, and Retail Operations.
- Communicate operational updates and issues clearly to stakeholders.
- Support regional coordination activities as assigned.
Technology & Continuous
- Utilize ERP and supply chain systems (e.g., SAP, Oracle, NetSuite) to improve visibility and decision-making.
- Support continuous improvement projects using Lean, Six Sigma, or similar methodologies.
- Report and act on key performance indicators (KPIs): OTIF, cost per unit, service levels, etc.
Communication and Collaboration
- Communicates with internal stakeholders, including operations and finance, to align sourcing and procuring activities with business needs.
Risk Management
- Identifies and mitigates supply chain risks, such as supplier disruptions and price volatility.
- Identify potential risks in the supply chain, such as supply disruptions, quality issues, or financial instability.
Key KPIs:
- Inventory Turnover & Availability
- Freight and Logistic cost Savings & Supplier Performance
- Logistics Cost per Unit
- OTIF (On-Time In-Full) Delivery
- Individual business units inventory holding (DSI)