Position Responsibilities
- Lead and take full ownership of the end-to-end Accounts Receivable (AR) function, ensuring accuracy, timeliness, and completeness of all transactions
- Manage, mentor, and develop a team of 8 to 12 members, fostering a high-performance and accountable work environment
- Oversee daily AR operations including billing, collections, cash application, and reconciliation across multiple revenue channels
- Strengthen and continuously improve AR processes, controls, and SOPs to enhance efficiency, scalability, and compliance
- Drive timely month-end closing by ensuring all AR-related activities (reconciliations, aging reviews, provisions) are completed accurately and on schedule
- Monitor AR aging and collection performance, proactively identifying risks and implementing strategies to optimize cash flow and reduce overdue balances
- Partner closely with Operations, Sales, and other stakeholders to resolve disputes, streamline processes, and improve overall revenue cycle efficiency\
- Lead initiatives in system enhancement, automation, and digitalization to reduce manual work and improve data integrit
- Ensure compliance with internal policies, audit requirements, and regulatory standards
Qualification and Experience
- Bachelor’s Degree in Accounting, Finance, or a related professional qualification (e.g., ACCA, CPA, ICAEW)
- Minimum 8–10 years of relevant experience in Accounts Receivable or Finance Operations
- Proven experience in leading a team with strong ownership of AR processes, including billing, collections, and reconciliation
- Experience in handling high-volume transactions and multi-channel revenue environments (e.g., retail, F&B, eCommerce, fintech) is highly preferred
- Demonstrated track record in process improvement, internal control enhancement, or system implementation
- Experience working with cross-functional stakeholders and resolving operational issues effectively
- Experience in system migration or automation projects is an added advantage
- Strong leadership and people management skills, with the ability to build and develop teams
- Solid understanding of AR processes, internal controls, and financial reporting requirements
- Analytical mindset with strong problem-solving capabilities
- High attention to detail with the ability to see the bigger picture
- Good communication and stakeholder management skills
- Proficiency in Microsoft Excel and ERP systems
- Proactive and hands-on, with a strong sense of ownership and accountability
- Results-driven with a continuous improvement mindset
- Able to work in a fast-paced and dynamic environment
- Strong integrity and commitment to accuracy and compliance
- Resilient and able to manage challenges and ambiguity effectively
a Necessity, not a Luxury