Position Responsibilities
Administrative Support
- Take full ownership of all departmental documentation, filing, trackers, contracts, proposals, and internal folders.
- Manage partnership email inboxes and enquiries for MY/Y/SG/A/APAPAC, ensuring timely responses and follow-through.
- Prepare meeting minutes, follow-up action items, and ensure deadlines are tracked and closed.
- Assist with calendar management, scheduling, and arranging internal/external meetings.
Operational Support for All Markets- Support daily operational needs of the Strategic Partnership team (MY/Y/SG/A/APAPAC).
- Coordinate internally with Marketing, Ops, Tech, Finance, and Outlets for day-to-day tasks.
- Ensure execution materials (documents, templates, pack lists, KVKVs) are accurate and ready.
- Assist in updating SOPs, workflow checklists, and team processes.
Backend Management & Promotion Code Creation- Create and manage promotion/voucher codes, tagging, backend configurations, and redemption logic setup.
- Perform thorough QA checks to ensure promotional mechanics work accurately before launch.
- Track all promo codes, expiry dates, utilization, and voucher reporting.
- Coordinate closely with Tech/Marketing to ensure backend readiness for all campaigns.
Sponsorship & Ordering Coordination
- Handle sponsorship enquiries, requests, and fulfilment across MY/Y/SG/A/APAPAC.
- Coordinate ordering, stock checks, item preparation, delivery arrangements, and logistics.
- Manage paperwork related to sponsorships—including forms, approvals, and supporting documents.
Reporting & Tracking
- Maintain weekly partnership trackers, campaign logs, sponsorship sheets, and overall team dashboards.
- Support basic campaign reporting by extracting redemption data, invoice details, and performance numbers.
- Prepare internal summaries for partnership team updates.
On-Ground Event & Activation Support
- Assist during corporate events, partnership activations, sponsorship days, and road shows when needed.
- Prepare event materials, setup logistics, and support on-site operations.
- Ensure brand consistency and smooth execution during events.