Position Responsibilities
1. Account Management & Sales Growth
- Customer Business Planning: Assist in managing CVS accounts by providing market or outlets insight, sales reporting and other operation information.
- Promotion Planning & Execution: Audit key monthly activities and share POSM with CVS accounts according to the planned timeline.
- Business Review & Market Visit: Conduct regular market visits to store level and gather feedback such as building rapport with store level. Identify potential growth areas, opportunities and address immediate concerns.
- Payment & Claims Coordination: Monitoring payment status, validating customer claims and ensuring timely submission to Finance.
2. Operational & Administrative Support
- Maintain strong relationships with CVS accounts to ensure smooth collaboration.
- Support the execution of trade marketing activities, promotions and resolving customer complaints.
- Prepare reports, presentations and sales data analysis for decision-making.
- Conduct market research and competitor analysis to identify growth opportunities.
- Update sales forecasts based on market trends, sales performance and account feedback.
3. Other Job Authorities
- Negotiate promotions and trade terms within the approved budget.
- Recommend action plans to drive account growth and enhance operational efficiency.
- Liaise with internal teams to address key account needs and resolve operational challenges.
- Coordinate with business partners on stock orders, deliveries and promotional activations.