Responsibilities:
Performance ManagementTo manage the maintenance and execution of the performance management system, including ensuring the quality of KPIs set/standards of performance and performance evaluation instruments; ensuring that organization-wide talent management and PM initiatives are focused and aligned with the Company’s business goals;
To develop and update performance development or improvement plan to handle the performance gap, if an employee does not meet the required performance level.
Design and implement performance appraisal systems and conduct regular performance evaluations to assess employee performance and identify areas for improvement.
Work with managers to provide feedback and coaching to employees to improve performance.
Collaborate with HOD’s and management teams to develop and implement employee recognition and rewards programs.
Analyze performance data to identify trends and make recommendations for improvement.
Employee Engagement & Culture
Develop, drive, and oversee Employee Experience (Culture, Diversity & Inclusion) strategy within the Company.
Advise and support the stakeholders to ensure effective inculcation of the right culture, values and mindset in all employees via employee engagement programmes and initiatives.
Evaluate the effectiveness of employee engagement through multiple channels (employee surveys / feedback, focus groups, turn up rate, etcs); to analyse and provide findings to the management for sustainable improvement plans.
Strategize, administer, and manage end-to-end employee engagement surveys to achieve a holistic view of company’s performance in the eyes of the employees through formal and informal platforms/tools.
Drive employees’ wellness programmes based on organisation performance indicators (such as sickness absence, levels of grievances and work/life balance) to bring into a more positive trend.
Collaborate with subject matter experts across the HR service areas (Local, Regional and Group level) to improve overall strategic and operational performance.
Develop effective internal communications strategy to promote sustainable employee engagement and collaborations.
Conduct research, analysis, and ideas to the development of HR continuous improvement to ensure all HR initiatives are appropriately integrated and aligned with strategic and business goals.
Industrial Relations
Responsible for Industrial Relation activities including managing union, handling disciplinary cases and advising management on best practices.
Set direction, create policy and offer expert advice in all matters relating to collective bargaining and corporate-wide industrial relations issues.