Position Responsibilities

• Drive and champion company culture initiatives in alignment with organizational values, vision, and mission, ensuring a consistent and meaningful employee experience.
• Design, implement, and oversee programs that reinforce employee engagement, recognition, well-being, and diversity, equity, and inclusion (DEI) across the organization.
• Develop and deliver training, workshops, and communication campaigns that promote core cultural behaviors and leadership alignment.
• Monitor employee sentiment through surveys, feedback mechanisms, and pulse checks; analyze results and collaborate with leadership to implement actionable improvements.
• Lead and manage employee relations strategies, including conflict resolution, addressing employee concerns, and overseeing disciplinary procedures, ensuring fairness, consistency, and legal compliance.
• Act as a trusted advisor to managers and employees by promoting open communication, psychological safety, and a culture of engagement.
• Partner with internal stakeholders (e.g., Talent Acquisition, Learning & Development, Operations) to ensure culture is embedded throughout the entire employee lifecycle.
• Support the development and execution of performance management frameworks that promote continuous feedback, accountability, and employee growth.
• Manage the annual performance review cycle and performance improvement plans (PIP), ensuring timely execution and alignment with business objectives.
• Ensure compliance with statutory and regulatory requirements related to employee discipline, grievances, terminations, and workplace investigations.
• Manage industrial relations matters, including coordination with government authorities and representation at labor office meetings and court hearings, if required.
• Collaborate with the team to plan and execute employee engagement activities and events that foster connection, motivation, and morale.
• Represent the People & Culture function on planning committees for major company events and initiatives, ensuring alignment with employee experience and cultural values.

Qualification and Experience

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field.
• Minimum 8 years of HR experience, with at least 5 years in employee relations, culture development, or HR business partnering and 3 years in managing a team.
• Strong knowledge of Malaysian employment laws, industrial relations practices, collective bargaining agreements, and employment regulations.
• Experience in driving employee engagement programs and managing performance management cycles.
• Experience working in fast-paced, growth-stage, or multi-site organizations.
• Bilingual proficiency in English and Bahasa Malaysia.
• Excellent analytical skills and the ability to analyze and interpret data.
• Strong attention to detail and the ability to maintain accurate records.
• Ability to handle sensitive and confidential information with integrity and professionalism.
• Excellent interpersonal and communication skills with the ability to influence and build trust at all levels.
• Passionate about people and culture, with a proactive mindset to drive change and foster engagement.
• Strong problem-solving, conflict resolution, and facilitation skills.

a Necessity, not a Luxury

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