Position Resposibilities:

• Perform daily reconciliation among POS reports, settlement reports and collections received from payment gateways, e-wallet providers, credit card acquirers, delivery platforms, and other sales channels, to ensure accuracy and completeness.
• Monitor and manage receivable balances arising from corporate customers, business partners, franchisees, and other credit-supported channels.
• Investigate disputed transactions and coordinate resolution with internal and external stakeholders.
• Ensure compliance with internal controls, accounting policies, and regulatory requirements.
• Identify unusual transactions, revenue leakages, settlement variances, or operational risks and escalate appropriately.
• Work closely with other teams to resolve transaction and settlement issues.
• Assist internal and external auditors by providing accurate and timely documentation.
• Liaise with banks, payment service providers, e-wallet operators, and business partners on collection and reconciliation matters.
• Identify and drive process improvement, automation, and system enhancement initiatives to improve efficiency, strengthen controls, and support the scalability of accounts receivable operations.

Qualification & Experience

• Bachelor's Degree in Accounting, Finance, Business Administration, or related discipline.
• Minimum 3–5 years of experience in Accounts Receivable, Revenue Reconciliation, Finance Operations, or related finance functions.
• Experience in Retail, Food & Beverage (F&B) fields are preferred
• Strong understanding of Accounts Receivable, reconciliation, and collection processes.
• Proficient in Microsoft Excel and ERP/accounting systems.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Effective communication and stakeholder management skills.
• Knowledge of payment settlements, digital payment channels, and financial controls is an advantage.
• Accountable and takes ownership of assigned responsibilities.
• Detail-oriented with strong accuracy and problem-solving skills.
• Proactive, resourceful, and continuous improvement driven.
• Able to work effectively in a fast-paced and dynamic environment.
• Strong team player with good stakeholder management skills.
  

a Necessity, not a Luxury

  Employment Type:  Permanent (Full Time)

  Min. Education:  Bachelor's Degree

  Spoken Language:  Malay, English

  Written Language:  Malay, English

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