Position Responsibilities:
Design and develop end-to-end learning solutions using instructional design methodologies and adult learning principles.
Lead the development of blended learning experiences, including digital learning, classroom facilitation materials, performance support tools, and assessments.
Conduct learning needs analysis in partnership with business stakeholders to identify capability gaps and recommend appropriate learning interventions.
Translate complex operational and business information into clear, engaging, and learner-centric content.
Collaborate with SMEs to validate technical accuracy while ensuring content meets instructional and learner experience standards.
Manage the review, revision, and governance of learning materials to ensure content remains current, relevant, accessible, and aligned with organisational standards.
Evaluate learning effectiveness through learner feedback, assessment results, business metrics, and post-implementation reviews, recommending continuous improvements where required.
Leverage learning technologies, multimedia tools, and emerging instructional design practices to enhance learner engagement and digital learning experiences.
Support strategic learning and capability development initiatives, contributing to the continuous evolution of the organisation's learning ecosystem.
Secondary Job Responsibilities:
Lead and manage multiple learning and development projects simultaneously, ensuring deliverables are completed within agreed timelines, scope, and quality standards.
Partner with business stakeholders to gather requirements, validate learning needs, and ensure learning solutions are aligned with organisational goals and operational priorities.
Provide consultation, guidance, and coaching to team members and cross-functional stakeholders on instructional design methodologies, learning strategies, and best practices.
Collaborate with Digital Learning and Technology teams to implement, maintain, and optimise learning content across Learning Management Systems (LMS) and other digital learning platforms.
Design and implement learning evaluation strategies, including assessments, learner feedback, and performance metrics, to measure learning effectiveness and drive continuous improvement.
Establish and maintain governance of learning assets by managing a centralised repository, ensuring all learning materials remain accurate, current, version-controlled, and easily accessible.
Research, evaluate, and recommend innovative learning technologies, instructional approaches, and industry best practices to enhance learning experiences and organisational capability.
Support strategic learning initiatives and perform additional responsibilities as assigned by the reporting manager or Management.