Participate in New Product Development, starting from A to Z (ideation to launch)
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Create and enhance drinks menu that fill a niche in the competitive F&B market
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Responsible to develop new beverage based on market trend, sales data, operation effectiveness and customer demography
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Conduct idea generation sessions to initiate the creation of new beverage products that align with company goals and objectives
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Establish costing information for new and revised formulation
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Aid in preparation of food tasting sessions and constantly iterate rapidly
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Conduct comprehensive market and consumer research to identify emerging trends, technologies, and opportunities for new product development
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Gather, analyze, and maintain product, market, and technology trend information and come out with feasibility report to ensure products are always viable and competitive
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Work collectively with internal teams, eg.: Operations, QA/QC, Halal, Marketing and Supply Chain throughout the product development processes to ensure successful product launch to the market
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Identify and evaluate potential suppliers, partners, and external resources to support research and development initiatives
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Communicate constantly and build good rapport with vendors
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Perform testing on product stability, shelf-life evaluation and any other tests as per required
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Ensure all products are in compliance to Halal requirements, health and safety regulations
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Conduct investigations and propose solutions to address all product complaints or feedback
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Responsible for the upkeep of product SOP
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Maintain accurate documentation of experiments, procedures and results to facilitate knowledge sharing and intellectual property protection
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Responsible for other ad-hoc tasks as assigned by superior / management from time to time