Position Responsibilities

• Participate in New Product Development, starting from A to Z (ideation to launch).
• Create and enhance drinks menu that fill a niche in the competitive F&B market.
• Responsible to develop new beverage based on market trend, sales data, operation effectiveness and customer demography.
• Conduct idea generation sessions to initiate the creation of new beverage products that align with company goals and objectives.
• Establish costing information for new and revised formulation.
• Aid in preparation of food tasting sessions and constantly iterate rapidly.
• Conduct comprehensive market and consumer research to identify emerging trends, technologies, and opportunities for new product development.
• Gather, analyze, and maintain product, market, and technology trend information and come out with feasibility report to ensure products are always viable and competitive.
• Identify and evaluate potential suppliers, partners, and external resources to support research and development initiatives.
• Communicate constantly and build good rapport with vendors.
• Perform testing on product stability, shelf-life evaluation and any other tests as per required.
• Ensure all products are in compliance to Halal requirements, health and safety regulations.
• Conduct investigations and propose solutions to address all product complaints or feedback.
• Responsible for the upkeep of product SOP.
• Maintain accurate documentation of experiments, procedures and results to facilitate knowledge sharing and intellectual property protection.
• Responsible for other ad-hoc tasks as assigned by superior / management from time to time.

Qualifications & Experience

• Minimum 2 years of work experience in F&B chain / retail or F&B product development (coffee-related industry will be an added advantage).
• Ability to conceptualize and execute new method development.
• Possess good sensory skills for product bench-marking and development.
• Good interest and knowledge in ingredient formulation and development.
• Computer literate - proficient with Microsoft Office & Excel, other relevant software and application.
• Good command of written and spoken in Bahasa Malaysia and English (proficiency in other languages will be an added advantage).
• Good interpersonal skills and ability to communicate with all levels, internally and externally, in an effective and responsive manner.
• Excellent problem-solving skills and ability to think creatively to develop new and improved products.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Strong attention to detail, accuracy and documentation practices.

a Necessity, not a Luxury

  Spoken Language:  Malay, English

  Written Language:  Malay, English

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