Position Responsibilities

Equipment Testing & Procurement

• Identify equipment needs based on business requirements and growth projections.
• Conduct thorough testing of hardware equipments and document findings to be presented to management for buy-in and approval.
• Source, evaluate, and negotiate contracts with vendors and suppliers for machinery, equipment, and small wares.
• Coordinate equipment purchases, deliveries, and installations across multiple locations.

Maintenance and Repair

• Oversee preventive maintenance programs for all machinery and equipment to ensure optimal performance and longevity.
• Oversee routine maintenance tasks, inspections, and repairs, coordinating with internal maintenance teams or external service providers as needed.
• Troubleshoot equipment issues and implement corrective actions to minimize downtime.

Quality Assurance & Compliance

• Ensure that all equipment and small wares meet regulatory requirements, industry standards, and company policies for safety, sanitation, and quality.
• Conduct regular inspections and audits to identify and address any compliance issues or risks.

Training & Support

• Provide training and support to Operations Team on proper equipment usage, maintenance procedures and safety protocols.
• Develop training materials, manuals, and resources to support ongoing learning and development.

Vendor Management

• Cultivate and maintain strong relationships with equipment vendors, suppliers, and service providers, ensuring timely delivery of goods and services and resolving any issues or disputes that may arise.

Process Improvement

• Identify opportunities for process optimization and efficiency gains in equipment procurement, maintenance, and inventory management.
• Implement best practices, standard operating procedures, and automation tools to streamline operations and reduce costs. xx

Qualifications & Experience

• At least Bachelor’s degree in Engineering, Operations Management, or related field required
• At least 3 to 5 years of experience in equipment management, maintenance, or related roles, preferably in the food service or hospitality industry.
• Strong technical knowledge of heavy machinery, equipment, and small wares used in coffee-chain operations.
• Proven track record of implementing preventive maintenance programs and optimizing equipment performance.
• Excellent project management skills, with the ability to manage multiple projects simultaneously and prioritize effectively.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
• Detail-oriented with a commitment to quality, accuracy, and continuous improvement.
• Knowledge of regulatory requirements, safety standards, and best practices related to equipment management and operations.

a Necessity, not a Luxury

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