It Officer  


  • Assist with onboarding process in terms of laptop preparation, setting up email, and activating access card
  • Design, monitor, analyse, and troubleshoot IT systems
  • Support and perform desktop-level of troubleshoot via remotely, telephone, and email
  • Manage documentation of warranty claims and licensed software and domains
  • Ensure the day-to-day operation of IT infrastructure, network system, and office administration runs smoothly
  • Provide technical support to outlets such as installing and configuring computer hardware, software, system, network, printer, door access, scanner, and CCTV
  • Liaise with IT related office equipment suppliers such as hardware, software, and system
  • Perform other related duties/ tasks as assigned by superior/ management


  • Must possess at least a Degree in Computer Science/ Information Technology or equivalent
  • Minimum 2 years of work experience in the related field
  • Able to work in a fast-paced environment
  • Good interpersonal skills and proven ability in troubleshooting and problem-solving
  • A valuable team player, responsible, committed, and able to work independently
  • Computer literacy, knowledge of hardware and software management, experience in PC troubleshooting, IT networking, email configuration, firewall, and web development
  • Computer literate with good command of both written and spoken English and Malay
  • Confident, proactive, able to work under pressure and meet tight deadlines
  • Possess own transport and willing to travel

  Employment Type:  Permanent (Full Time)

  Min. Education:  Bachelor's Degree

  Spoken Language:  Malay, English

  Written Language:  Malay, English