Responsibilities:
• Create and enhance drinks menu that fill a niche in the competitive F&B market
• Responsible to develop new beverage based on market trend, sales data, operation effectiveness and customer demography
• Gather, analyse, and maintain product, market, and technology trend information and come out with feasibility report to ensure products are always viable and competitive
• Conduct idea generation sessions to initiate the creation of new beverage products that align with company goals and objectives
• Work collectively with other departments, e.g.: Operation, QA/ QC, Halal,
Marketing and Supply Chain throughout the product development processes to ensure successful rollout of products to the market
• Conduct sensory test and constantly iterate rapidly
• Source and identify potential suppliers/ vendors and manage timely development of key ingredients/ equipment/ tools
• Communicate constantly and build good rapport with vendors
• Prepare and develop report on productivity and outcomes
• Ensure all products are compliance to halal requirements, health, and safety regulations
• Conduct investigations and propose solutions to address all product complaints or feedback
• Responsible for the upkeep of product SOP
• Maintain project file, develop technical manual, and document intellectual property
• Performs other related duties/ tasks as assigned by superior/ management